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Location: ChinaMember since: Sep 23, 2024Seller: rootcrops

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
4.8
Shipping speed
4.8
Communication
4.9

Seller feedback (170)

  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    Well packaged and pretty quick international shipping. Cactus arrived in perfect condition, exactly as pictured in the listing. It's been potted up for about a week in dry substrate and looks proper healthy and happy, Gonna give it another week and then water it lightly. Not many feeder roots as it's a degraft. They'll soon grow but worth bearing that in mind if you're buying one. A decent plant at a decent price, can't argue with that. I would buy again and 100% recommend this seller. Thanks!
  • n***6 (3)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great quality plants at a great price, received exactly what was pictured. Quick shipping and items were packaged well and received in excellent condition.
  • i***s (1348)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Although it took quite a long time to reach me in Arizona, the cactus arrived as described, carefully packed, and apparently healthy. Seller was easy to reach and very helpful. Would buy again.
  • _***n (68)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    No recomiendo comprar en esta tienda gane una puja a muy buen precio pero mus lithops no llegaron me puse en contacto con el vendedor porque mi pedido no llegó y me dijo que por motivos del año nuevo chino las empresas de transporte no iban bien una respuesta poco profesional por su parte cuando otro pedido que hice en el mismo día a otra tienda chiná me llegó sin problemas no me los envió porqué puje por muy poco dinero y gané la puja no le interesó mandármelos vendedor deshonesto y estafador
    Reply from: rootcrops- Feedback replied by seller rootcrops.- Feedback replied by seller rootcrops.
    Dear friend, there are many uncontrollable factors during the transportation process. We hope you can understand that your package did not arrive safely, and we are also very sorry. We have processed a refund for you as soon as possible and hope you can understand us. We are sincere to every buyer friend.
  • a***s (1)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The seller was fast in responding to the order. They made sure I got my seeds and were fast to act on the US customs/USPS issue that wasnt the sellers fault. I was happy with the way the seeds were packaged. Overall great buying experience. Plan to buy again.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very fast shipping (only took 5days from China to Canada). Excellent service and fast response. Will purchase again!

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