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River Island

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About us

Love fashion. Love River Island.

With over 30 years on the high street, River Island has long been a fashion favourite.

All about sharing the joy of fashion, RI celebrates what makes people and their style unique. Offering 24/7 looks, discover all you need for living, lounging and everything in between. From stand-out WFH wear to perfect fit denim, luxe loungewear and statement bags and shoes, create a look that’s uniquely you.

Great design is the heart of the River Island brand, with almost all products designed in-house (by one of the largest design teams on the high street). Famous for taking the latest trends and giving them an iconic twist, you'll always find style as individual as you are.
Location: United KingdomMember since: 02 Dec, 2020Seller: riverislandoutlet

Business details

Business name: Arcade Retail LimitedFirst name: ArcadeSurname: RetailAddress: 78 York Street, London, London, United Kingdom W1H 1DPPhone number: 4402089405392Email: riverisland_cs@arcade.globalVAT number: GB 217474993CRN: 09583193

Feedback ratings

Last 12 months

Positive29,031- positive Feedback in last 12 months
Neutral261- neutral Feedback in last 12 months
Negative88- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (120,603)

  • l***0 (130)- Feedback left by buyer.
    Past month
    Verified purchase
    The postage was great for the item the item was well packaged and also had the original packaging. The item was as described and matched with the pictures. This item was of fair value. Would definitely buy from seller again 😁
  • s***s (600)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Gorgeous shoes 👞 really comfy , like memory foam inner foot bed , brand new , fantastic price , packed well in original clear packet , no box , arrived at lightening speed , excellent 5 ⭐ star seller as always . Thank you . X
  • b***b (4155)- Feedback left by buyer.
    Past month
    Verified purchase
    Stunning shoes , amazing price , brand new in sealed clear bag , look great , great quality , arrived well packed ( double bagged ) and at lightening speed . Excellent 5 star ⭐ seller as always . Thank you . X
  • w***w (1050)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent Seller, Great communication as ALWAYS! Quality and price is great! Packed well and arrived straight away! Condition is new! Would highly recommend this Seller! Thank you xx
  • 1***m (737)- Feedback left by buyer.
    Past month
    Verified purchase
    Speedy delivery, excellent communication and very well packaged. Lovely new jumper even nicer than described and excellent value, perfect thanks.
  • c***b (3466)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Quick delivery. I’m a repeat customer as I always buy presents from this seller. Brilliant prices. I’ve put this coat away for a Christmas present. I’ve not took it out of the wrapper as I’m sure it will be okay. 😊
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